CARRIER TRANSICOLD 24-HOUR ASSISTANCE
In order to provide his customers with the best service, Carrier Transicold has developed the 24-hour telephone assistance. Wherever you are, whatever the time or the day , you will get in touch with a person who speaks your own language and will help you.
Nevertheless, before calling the 24-hour assistance, make sure you can transmit the following data :
- Your name/Company name and address
- Phone number to reach you
- Location and destination
- Unit type
- Unit serial number
- Truck or Trailer registration number
- Type of breakdown
- Type of transported goods
- Temperature in the body and ideal temperature of transportation
The toll-free numbers below can be dialed according to the country you are in :
| Imm | COUNTRY | Toll Free N° |
| A | AUSTRIA | 0800 291039 |
| B | BELGIUM | 0800 99310 |
| CH | SWITZERLAND | 0800 838839 |
| D | GERMANY | 0800 1808180 |
| DK | DENMARK | 80881832 |
| E | SPAIN | 900993213 |
| F | FRANCE | 0800 913148 |
| GB | GREAT BRITAIN | 0800 9179067 |
| GR | GREECE | 00800 3222523 |
| H | HUNGARY | 06800 13526 |
| I | ITALY | 800791033 |
| IRL | IRELAND | 1800553286 |
| L | LUXEMBURG | 800 3581 |
| N | NORWAY | 80011435 |
| NL | THE NETHERLANDS | 0800 0224894 |
| P | PORTUGAL | 800832283 |
| PL | POLAND | 00800 3211238 |
| RUS | RUSSIA | 81080020031032 |
| S | SWEDEN | 020 790470 |
| SF | FINLAND | 0800 113221 |
If you call from another country, you will have to dial the pay-phone number : + 32.9.255.67.89
This number is a direct line to reach our 24H Assistance and can also be dialed by each customer.
WHEREVER YOU ARE, WHATEVER THE TIME OR DAY, 24 HOURS A DAY, 7 DAYS A WEEK, WE WILL HELP YOU.